Bryan, Garnier & Co's News

Bryan, Garnier & Co. Gmbh advised Qelp on Acquisition by SYKES Enterprises

News published on
September Friday 11, 2015

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Munich, Amsterdam, Tampa-Florida, September 11th, 2015 – Bryan, Garnier & Co. Gmbh (former Cartagena Capital) has acted as the exclusive financial advisor to Qelp, the leading provider of self-service software for smartphones, on their acquisition by publicly listed SYKES Enterprises, Inc.

Qelp carved out a niche in helping mobile operators and their customers. The Netherlands-based Qelp, a bootstrapped company, provides a software product to more than 60 mobile operators to help customers online to configure and use smartphones. The company was acquired for a total purchase price of up to $21 million including substantial earn-out consideration.

Wouter Deelman, founder and CEO of Qelp, noted “Now being part of the SYKES team, we are better positioned to execute our product roadmap and expand further globally. Cartagena Capital supported us throughout the process with excellent C-level reach in companies which we did not have access to, which made quite a difference”.

About Qelp (www.qelp.com)

Qelp is the global leader in online self-service products for smartphones. Qelp has been helping consumers outsmart technology and thereby enable mobile operators to reduce smartphone support costs, increase revenues per user, strengthen customer satisfaction and enhance the online customer journey. Qelp currently has 60 mobile operators and MVNOs as customers in 29 countries around the world. The company was founded in 2005.

About SYKES Enterprises (www.sykes.com)

SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.  SYKES specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound technical support and customer service.  Headquartered in Tampa, Florida, with customer contact management centers throughout the world, SYKES provides its services through multiple communication channels encompassing phone, e-mail, web, chat and social media.


About Bryan, Garnier & Co (www.bryangarnier.com)

Bryan, Garnier & Co is an independent investment bank specialized in European TMT, Healthcare and Renewable Energies growth companies. Bryan, Garnier & Co is positioned in three activities: Equity Research & Brokerage, Asset Management and Corporate Finance. Bryan, Garnier & Co has become a leader in advising European growth companies on strategic finance transactions such as mergers & acquisitions, equity capital market, LBOs, IPOs and private placement.With more than 150 professionals based in London, Paris, Munich, Geneva, New York and New Delhi, Bryan, Garnier & Co combines the range of services and the expertise of top-tier investment banks with the level of attention to clients of a boutique.

In January 2016, Bryan, Garnier & Co announces the merger with premier technology advisory boutique Cartagena Capital GmbH.