Context

EasyVista is a global software provider of intelligent service automation solutions for enterprise service management and self-help. It leverages IT Service Management (ITSM), AI and micro apps to help companies improve productivity, reduce costs and increase customer satisfaction.

Ranked for the past nine years by industry analysts as one of the most innovative ITSM vendors, EasyVista is benefitting from a favourable long-term trend driven by the automation of customer service functions and the consumerization of back-end applications. Aiming to seize this market opportunity, Eurazeo PME has acquired a 67.2% stake in the company alongside the founders, valuing Easyvista at EUR 131 million.

Eurazeo PME has announced to the market its intention to launch a takeover bid on the remaining outstanding shares listed on Euronext Growth, with the aim of completing a simplified delisting procedure.

With this transaction, EasyVista benefits from the support of a leading European private equity firm, which will help the company accelerate its growth trajectory, both organically and through targeted acquisitions. Specifically, EasyVista will focus on consolidating its leading position in the IT & Enterprise Service Management (ITSM & ESM) software segments, while continuing to strengthen its position in the North American and European markets, where it has a local presence.

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About Eurazeo PME

As a professional, long-term shareholder, responsible investor, and partner in their development, Eurazeo PME provides French SMEs with all the financial, human and organizational resources to help them move to the next growth level and create sustainable value.
Since 2006, Eurazeo PME has invested in companies valued at between €50 million and €200 million with profiles combining a recognized market positioning and strong management ambition, particularly with regard to international growth. Their approach to investing and monetizing businesses is not based on a short-term speculative outlook, but is tailored to their growth cycle.
A Eurazeo subsidiary since 2011, Eurazeo PME has extensive financial and human resources to accompany SMEs, selected according to stringent investment criteria. Their flexible financial approach is based on the capital they commit and a level of debt adapted to the company’s liquidity and investment requirements.

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About EasyVista

EasyVista is a global software provider of intelligent service automation solutions for enterprise service management and self-help. Leveraging the power of IT Service Management (ITSM), Self-Help, AI, and Micro Apps to create customer-focused service experiences, EasyVista has helped companies improve employee productivity, reduce operating costs, and increase customer satisfaction.
Today, EasyVista helps over 1,500+ enterprises around the world to accelerate change, empowering leaders to better serve their employees and customers across financial services, healthcare, education, manufacturing and other industries.

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Greg Revenu

Investment Banking

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Jonathan Bohbot

Investment Banking

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Paul Wertheimer

Investment Banking

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Deal Team

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